Whats a secret diner?
....and why do I NEED one?
Ever wanted to know what your guests really think of their experience at your venue?
Having one of our secret diners visit your cafe or restaurant offers you the benefits of objective feedback. quality control, staff training, competitive analysis, customer satisfaction improvement, performance incentives, and brand perception enhancement. They provide unbiased evaluations that help identify areas of improvement, maintain standards, train staff, stay ahead of competitors, and enhance the overall dining experience.
After our visit, we'll send you a thorough breakdown and analysis of our time spent at your venue; along with our thoughts of what can be improved, as well as what you do really well.
From there, it's up to you if you want our help.
There's no obligation.