Our Services....
As a collective, the team at Mr Hospitality have been working in the Australian Food and Drink Industry for over 30 years, with experience in cafe and restaurant operations, retail food stores and franchising.
Our services are tailored to your specific needs and can assist in areas such as customer service training, menu planning, cost control, styling, decor and social media management.
Let us be your guide in helping you achieve your business goals.
So....once we get our initial secret visit out of the way, we will highlight potential areas of concern and we'll sit with you to discuss which areas can be improved. On your go ahead, we can arrange a whole range of services, designed to achieve the greatest result for your business.
CUSTOMER SERVICE TRAINING
"Our customer service training is designed to directly boost your business by transforming the way your team interacts with customers.
This leads to stronger relationships, better retention, and increased loyalty.
Through proven techniques in communication, problem-solving, and empathy, your staff will be equipped to handle any situation with confidence and professionalism.
The result?
Happier customers, more positive reviews, and ultimately, a stronger bottom line.
SOCIAL MEDIA IMAGERY AND MARKETING
Hopeless with a camera?
Don't know the difference between
Tik Tok and Instagram?
Not getting any traction on your posts?
Not sure how to present your food?
Let us guide you... our marketing experts can assist with a basic photography package, through to a scheduled marketing plan that focuses on maximum exposure for your business.
To see examples of our work, see here
DESIGN AND DECOR
MENU PLANNING AND COSTING
As a menu design experts, we offer skills and expertise to help create an appealing and efficient menu for your venue.
Our starting point would be to conduct thorough research to understand your target audience and their preferences, ensuring that the menu reflects their tastes and desires.
With a focus on cost-effectiveness, we then analyze ingredient prices, portion sizes, and seasonal availability to design a menu that maximizes profitability without compromising on quality.
The all important COGS, hey?
Leave them to us...
Taking into account the flow of your restaurant and customer traffic patterns, we would craft a layout that enhances the overall dining experience. By combining visually enticing descriptions, strategic placement of high-profit items, and clear organization, we would help you create a menu that engages and guides customers, ultimately boosting sales and customer satisfaction.
MINDSET COACHING
This is a free service when you sign up with Mr Hospitality. You'll have unlimited access, from one-on-one chats to out-of -hours phone calls and messaging.
From our director, Michael:
"Having owned a cafe ON MY OWN for almost 15 years, I had nobody to talk to, or share my problems with. Sure, my partner and family were amazing support, but nobody understands the pressures of Hospitality more than someone else from the industry. I had no one.
Talking to someone from "Hospo" is valuable because they understand your challenges, goals, and language.
It helps you feel seen, supported, and less alone in your experiences.
Our conversations WILL boost your confidence, provide fresh perspectives, spark new ideas, and reinforce that you're on the right path—ultimately strengthening your mindset and motivation.
I PROMISE."
Michael.